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Bringing you what you need on Time!

Whether you’re a hospital with a variety of different turnaround requirements, single clinic, or a medico-legal office needing your reports back the next business day, Xeetec Solutions provides a variety of turnaround time options to meet your needs. Explore the possibilities below:

Standard Turnaround

Our standard transcription turnaround time is 24 hours. This means that any dictation received on our servers will be transcribed and returned by the next business day. Each 24 hour period begins/ends at 5:00 PM daily. Any dictation received after 5 PM is considered the following day’s work for turnaround purposes. Our standard turnaround service excludes weekends and holidays and is outlined below:

 

Dictation Received Transcription Returned
Monday up to 5:00 PM Tuesday no later than 5:00 PM
Tuesday up to 5:00 PM Wednesday no later than 5:00 PM
Wednesday up to 5:00 PM Thursday no later than 5:00 PM
Thursday up to 5:00 PM Friday no later than 5:00 PM
Friday up to 5:00 PM Monday no later than 5:00 PM
Saturday up to 5:00 PM Tuesday no later than 5:00 PM
Sunday up to 5:00 PM Tuesday no later than 5:00 PM

 

 

Stat/Urgent Turnaround

Dictation needed on an urgent basis can be turned around faster than normal as necessary.

Turnaround Monitoring

Although we monitor turnaround time 24 hours a day, clients also have the ability to monitor their own turnaround using our web-based monitoring tools.